Lens X: A Practical Approach to Taking Care of Your People

Authors

  • Daphne DePorres United States Air Force Academy
  • Matthew Orlowsky United States Air Force Academy
  • Matthew Horner United States Air Force Academy
  • David Levy United States Air Force Academy

DOI:

https://doi.org/10.58315/jcld.v11.289

Keywords:

Leadership, Self-Determination Theory, Belonging, Engagement, Retention

Abstract

Graduates of the United States Air Force Academy (USAFA), as commissioned officers, are charged to “take care of their people.” While this leadership aphorism makes sense, this article describes what it means in practice. An interdisciplinary USAFA team explored the dynamics of leader development from multiple angles, resulting in a focus on two dimensions (or “lenses”) that help a leader understand what actions can be taken to help an employee achieve subjective well-being at work. The intent is to draw attention to the nature of the interaction with organizational members that foster engagement and need fulfillment. We do that by focusing a leader’s attention on needs, narratives, and micro-exchanges. Those interactions, behaviors, and micro-exchanges are the foundations of and the most tangible, changeable element of climate and culture. This practical lens equips any leader to seize every opportunity to foster fulfillment of the psychological needs for belonging, agency, and efficacy. This framework can be used by anyone but is particularly relevant to supervisors and USAFA cadets who will be entrusted to lead an all-volunteer military force.

Downloads

Download data is not yet available.

References

Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37, 122. https://doi.org/10.1037/0003-066X.37.2.122

Bandura, A. (2006). Toward a psychology of human agency. Perspectives on Psychological Science, 1(2), 164–180. https://doi.org/10.1111/j.1745-6916.2006.00011.x

Bandura, A. (2018). Toward a psychology of human agency: Pathways and reflections. Perspectives on Psychological Science, 13, 130–136. https://doi.org/10.1177/1745691617699280

Baumeister, R. F., & Leary, M. R. (2017). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. In R. Zukauskiene (Ed.), Interpersonal development (57–89). Routledge

Berger, P., & Luckman, T. (1966). The social construction of reality. In W. Longhofer, D. Winchester, (Eds.), Social theory re-wired (pp. 110–122). Routledge. https://doi.org/10.4324/9781315775357

Checkland PB. (1981). System thinking, system practice. Wiley.

Checkland, P. (2000). Soft systems methodology: A thirty year retrospective. Systems Research and Behavioral Science, 17(S1), S11–S58. https://doi.org/10.1002/1099-1743(200011)17:1+<::AID-SRES374>3.0.CO;2-O

Deci, E. L., Olafsen, A. H., & Ryan, R. M. (2017). Self-determination theory in work organizations: The state of a science. Annual Review of Organizational Psychology and Organizational Behavior, 4, 19–43. https://doi.org/10.1146/annurev-orgpsych-032516-113108

Deci, E. L., & Ryan, R. M. (1980). Self-determination theory: When mind mediates behavior. Journal of Mind and Behavior, 1(1), 33–43.

Edgar, H. (2010). Organization culture and leadership. 4rd ed. John Wiley & Sons.

Gentile, M. C. (2010). Giving voice to values. How to speak your mind when you know. Sheridan Books.

Gergen, K. J., & Gergen, M. M. (1997). Narratives of the self. In L. P. Hinchman & S. K. Hinchman (Eds.), Memory, identity, community: The idea of narrative in the human sciences (pp. 161–184). State University of New York Press.

Gray, D. E. (2007). Facilitating management learning: Developing critical reflection through reflective tools. Management Learning, 38(5), 495–517. https://doi.org/10.1177/1350507607083204

Hermans, H. J. (1999). Self-narrative as meaning construction: The dynamics of self-investigation. Journal of Clinical Psychology, 55(10), 1193–1211. https://doi.org/10.1002/(SICI)1097-4679(199910)55:10<1193::AID-JCLP3>3.0.CO;2-I

Leary, M. R., & Baumeister, R. F. (1995). The need to belong. Psychological Bulletin, 117(3), 497–529. https://doi.org/10.1037/0033-2909.117.3.497

Lewin, K. (1946). Action research and minority problems. Journal of Social Issues, 2(4), 34–46. https://doi.org/10.1111/j.1540-4560.1946.tb02295.x

Military Service Academies, DoDI 1322.22 (2015). https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132222p.pdf

Ploderer, B., Reitberger, W., Oinas-Kukkonen, H., & van Gemert-Pijnen, J. (2014). Social interaction and reflection for behaviour change. Personal and Ubiquitous Computing, 18, 1667–1676. https://doi.org/10.1007/s00779-014-0779-y

Schein, E H. (2010). Organization culture and leadership. 4th ed. John Wiley & Sons.

Vallacher, R. R., & Wegner, D. M. (1987). What do people think they’re doing? Action identification and human behavior. Psychological Review, 94(1), 3. https://doi.org/10.1037/0033-295X.94.1.3

Zahavi, D. (2007). Self and other: The limits of narrative understanding. Royal Institute of Philosophy Supplements, 60, 179–202. https://doi.org/10.1017/S1358246107000094

Published

2024-03-12

How to Cite

DePorres, D., Orlowsky, M., Horner, M., & Levy, D. (2024). Lens X: A Practical Approach to Taking Care of Your People. Journal of Character and Leadership Development, 11(1), 46–52. https://doi.org/10.58315/jcld.v11.289

Issue

Section

Program/Intervention

Categories